only answer smaple QS
Q1) Explain the Application of Service Operations Management with respect to:
Hint: You have to discuss the Transformation process namely Inputs, Processing and Outputs so as to give a competitive edge.
Q2) How can Marketing, Finance and IT Support Functions aid in providing with respect to Service of your choice?
Q3) What is the Difference between Production and Service Function?
Q4) Develop Service Process Matrix for UAE Market with at least 2 Examples along with Challenges?
Q1) Develop Strategic Service Vision for at least 2 Industries of your choice:
Hint: You need to address Target Market, Service Concept, Operating Strategy and Service Delivery System
Q2) Explain what sort of Capacity Strategies you can follow in a College?
Hint: You have to address different ways of utilizing space in a College
Q3) Do you recommend Large Book Store or Small Book Store?
Q4) Explain the Concept of Franchising for a particular Service along with Advantages and Challenges?
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