Imagine you just attended either an APICS (Association of Operations Professionals) or CSCMP (Council of Supply Chain Management Professionals) conference where you attended this short 3 minute talk by Martha Rogers. Click to view. at: https://www.youtube.com/watch?v=_PgVXs6h3qc.Sitting at your desk you are reviewing the LinkedIn profiles of two candidates that you are considering interviewing for the position of manager of the new CRM process.The first candidate seems to be knowledgeable with current technology, an abundance of connections with technology professionals, and seems to understand the concepts of marketing and customer service. The second candidate appears to have strengths in customer service, organizational change, and strategic thinking.In this discussion.1. Explain to your classmates what you would do in regards to the scenario above. You will only have time to call one of the candidates in for an interview.2. Include the candidate you would choose and why? Be sure to justify your answer.
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