Using management information systems to monitor and meet specific performance targets and standards. Identifying poor performance, attendance and conduct issues, adopting a coaching style for resolution, taking action as appropriate in accordance with policy.

Two temporary Team Leaders for a period up to one month, with a take up duty date of early next week. The posts are full time however we would consider job shares, and the appointed persons will need to work as part of a team, being flexible and the ability to work from home and in the office, over the full working day.

What will I be doing?

Leading, motivating, encouraging and supporting people to work together as a team, making leadership interventions to deliver and continuously improve business result.

Using management information systems to monitor and meet specific performance targets and standards. Identifying poor performance, attendance and conduct issues, adopting a coaching style for resolution, taking action as appropriate in accordance with policy.

Taking responsibility for business planning, continuous improvement and delivery of team KPIs, quality, productivity and outcomes.

Creating the right environment and a great place to work.

What are we looking for?

Great communication skills both written and verbal

Commitment to providing a brilliant service for our customers and our people

Ability to handle both enjoyable and challenging conversations

Ability to provide information quickly and clearly

Can-do attitude and a real passion for helping people

What do the applicants need to do?

Please send a 250 word statement to show what positive attributes you have already demonstrated, and would bring to this role.

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