Designing and Testing, Implementing and testing. The writing I need will focus on the final phases of the systems development life cycle (SDLC). This phase includes methods for monitoring, maintaining, supporting, and evaluating the Hypoglycemia Protocol.The following may be helpful:(IT personnel who have knowledge, skills, or expertise in the following areas: systems maintenance (e.g., enhancements, breaking/fixing) monitoring system performance (e.g., performance reports) user experience (e.g., usability, human factors, human-computer interaction [HCI]) supporting end users (e.g., optimization, user manual, help desk tickets) evaluating user adoption and satisfaction) Complete the Phase IV: Monitoring, Maintaining, Supporting, and Evaluating section. Depending on the system optimization you are proposing, the six items from the maintenance and monitoring section may or may not be relevant. If you are not addressing one of these items, explain why. 1. Maintenance and Monitoring PlanThis plan should focus on system performance and user experience factors, as identified in the American Nurses Credentialing Center (ANCC) NI Certification test content outline. a. Explain each maintenance task that must be performed and the process for performing each task.b. Discuss the frequency at which each task must be performed and the schedule of maintenance. Identify the title of the individual(s) who will perform each maintenance task.c. Describe the method for documenting and storing maintenance records that include who performed the tasks and when each task was performed.d. Create a plan for measuring system performance (e.g., effectiveness, efficiency, and data integrity). 2. User Experience and Support Planning the user experience (e.g., usability, human factors, human-computer interaction [HCI]). Review the literature for evidence and best practices studies, such as the technology acceptance model (TAM) to implement and test HIS changes, innovations, or improvements. Questionsa. Create A one-to-two-page plan that identifies considerations for developing a communication and change management plan. This plan is designed to prepare users for the system optimization change, innovation, or improvement.Describe how this theory can provide a foundation for planning the user experience.Create an APA-formatted annotated bibliography of resources reviewed. An annotated bibliography including five scholarly, peer-reviewed references.b. Discuss how the communication or change theory you selected guided the development of your communication and change management plan. 4. Evaluation PlanThere are several methods used to evaluate the user experience, such as face-to-face interviews, feedback during team meetings, A/B testing, and surveys. For this experience, you will research information on factors that define the user experience. Search the literature and the internet for credible information on user experience factors that should be measured to understand the effectiveness of the system optimization in meeting user needs.a. Provide information from your plan on the tools, techniques, trainings, and technologies that will support the user.b. Discuss the evaluation plan (use of Survey), including how your survey items measure user experience.c. Discuss the evaluation plan, including how your survey items measure user experience. Note: if the paper ends up being more than 10 pages, I am willing to pay more. Thanks!
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