select a recent research or professional trade publication article related to customer service or procurement aspects of the supply chain. Your article should be published within the last three years. Do not use newspaper articles, news presentations, PR releases, web sites, blog posts, Wikipedia entries, or other online web sources for your articles. You may use articles from respected business magazines such as Forbes, Fortune, Inc, or Business Week. Write a review of the article addressing the following elements. Identify the article, its author, and publication, and briefly summarize the purpose and content of the article. Provide a formal reference entry for the article using current APA format.Compare and contrast the articles content with the readings from the course text.Analyze how the articles information and findings can be applied in todays organizations to improve logistics management performance.Evaluate the reliability and validity of the article using critical thinking and rational analysis of its content, logic, author credentials, and purpose. Justify your conclusions and make a concrete recommendation to others in the class about whether or not they should read the article.
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