DISCUSSION AND REVIEW QUESTIONS

At the end of chapter 1 you will find Discussion and Review Questions.

Elaborately answer the following questions 9, 10, 11, 12

Please indicate the question number you are responding to. Do NOT submit your work without an indication of the question number.

Write elaborately to throughly explain your answers 2 to 3 paragraphs per question if needed. A one sentence respond will hardly get you any points!

Submit your work as a Word document attachment.

9. Explain why the rooms division is considered a revenue center rather than a support center.

10. Indicate the purpose of theA.M. guest room check report conducted by housekeeping.

11. Give two reasons why communication between the housekeeping and maintenance departments must be kept efficient.

12. As an executive housekeeper, what department would you contact to solve a problem arising from unacceptable presorting of napery items?

Let me know If you have any questions. Thank you!

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