1.) What are three (3) key strategic initiatives for your organization, department and unit. Do they align with each other? Why or why not? Provide rationale.
2.) Does your organizations strategic plan address recruitment and retention of key clinical roles? If so, discuss the goals and activities around this initiative. If not, discuss two (2) goals with 3-4 activities focused on recruitment and retention.
3.)Does your organization have a customer service/patient experience model? If so, please describe the model. Is if effective? Why or why not? How is patient experience reflected in the organizations, your departments and your units strategic plan? Provide examples.
-The organization : Tampa General Hospital (https://www.tgh.org/)
– examples of key initiatives could be the hospitals Shared Purpose Statement :We heal. We teach. We innovate.Care for everyone. Every day. or the Vision Statement: TGH will be the safest and most innovative academic health system in America.
Title of paper (centered, bolded)
Introductory paragraph (do not use a heading)
Strategic Initiatives (centered, bold, and first letter of each word capitalized)
Strategic Plan Related to Recruitment & Retention (centered, bold, and first letter of each word capitalized)
Customer Service/Patient Experience Model (centered, bold, and first letter of each word capitalized)
Customer Service and Strategic Planning (left margin, bold, and first letter of each word capitalized)
Conclusion (if you choose to use this heading it would be centered, bolded) but it is preferred to simply stateIn conclusion, at the beginning of the paragraph
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