As we learned this week, employee attitudes and organizational morale have a significant impact on job satisfaction and performance. Some of the factors that contribute to employees contentment on the job include their values, mindset, and stress levels. When dissatisfied, there are various ways to cope with the job situation.
In your own words, summarize the behavioral and cognitive methods of coping.
Compare and contrast problem-focused versus emotion-focused strategies for both methods.
Give an example of each of the four strategies; try to use your own work or personal experience if they apply.
Include in your discussion how your examples can impact job performance.
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