Reference Services Paper
Read in Cassell & Hiremath (your text* I have included the text title and info below) about reference services. Make a list of them and rank
them according to their potential usefulness for an Academic library. These should include in-person
reference questions, telephone reference questions, virtual reference questions, reference department staffing and duties, readers advisory services, assessing and improving reference services, etc.
Write a 3-page paper on your top 3 choices and how these services will be used in your library.
Use at least three sources, one of which can be your text. Use APA 7 in-text parenthetical citations
and include a bibliography of at least three sources in APA 7 bibliographic form. For suggestions for
articles to support your paper refer to the bibliographies in your text at the end of each chapter.
*My text is Reference and Information Services: An Introduction by Kay Ann Cassell and Uma Heirmath 4th Edition
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