please refer to this and write the paper its addition to the paper.
It is time to develop the third section of your CQI Project paper. Since you have already completed the problem statement and the work plan, you should be on the right track. Use the following guidelines to complete this section:
You are to assume the role of a department supervisor/manager/team leader. You are to use a real life work situation that will serve to strengthen the validity of your learning experience.
Assume the audience is unfamiliar with your department or unit, has limited knowledge of the subject matter, and has limited technical background. The written report will include:
Identification of the customers involved and what they expect.
Definition of performance indicators you will use to measure your success.
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