1. Describe a recent purchase that you have made, and be sure to include (a) the cost and (b) why you made the purchase. Identify the need that was met by the purchase, as well as the reason you chose that particular product or service to satisfy the need.
Purchased of Kai eau de parfum for $78.00 because i ran out of my parfum and I wanted to try something new , I like floral scent that is why I have chosen this parfum and also because i walked in a store and was able to test the smell ( I did not know the brand before)
2. Given the cost of the product or service, were you satisfied? yes
Why? Because I like the smell and also the size of the bottle ( i don’t like big fat parfum bottles because I usually don’t use the same brand ,I like to change it
Note: As cost increases, so do expectations. The expected performance from an inexpensive product such as a BIC pen would be very different from that of an expensive one.
3. Do you think that the quality of this product or service was acceptable or unacceptable?
Note: The answer to this question will depend on the expectations for the product as well as previous experience. Branded products tend to be consistent in their quality levels. If you have purchased the item in the past and are familiar with its characteristics, chances are that you would rate performance as satisfactory.
Quality is totally acceptable
4. How could the manufacturer of the product or provider of the service improve quality?
Note: It is likely that you will focus on (a) performance improvements or (b) additional features. In the case of services, provider skills and on-time performance are likely to be considerations.
I believe they could offer more sizes like travel ones but other than that I am happy with the product
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