Read the 1-888-Junk-Van case. This assignment is all about “Business Process Re-engineering”. It is not about picking one of the five possible system solutions.
Select one of Junk Van’s business processes that is impacting the company or the customer, and radically redesign it for the better. You need to describe the current process and the issues its creating, followed by your new radically redesigned process and how it alleviates the current problems being experienced. As appropriate you can use narrative and business process flow diagrams/charts to describe your business process re-engineering solution.
Your report should be professional and the body of the report should not exceed 4 double spaced pages. All sources (including Web sites) must be appropriately cited (APA or MLA format). You do not need to cite the case.
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