Write few words, describe a storyline of what happens during each phase from the perspective of the USER and of the COMPANY.(vertical analysis of the column )
to write in cell: D11,E11,F11,G11,H11
a bit of context:
Cutomer journey for a vegetarian restaurant established inMarbella, CostadelSol (Mlaga) Spain. VeggieDeli enjoys great success within the Spanish local community, but believes they are failing to attract English native-speakers who either live there, or are regulars during the holidays. In the prospect of having much activity for a postpandemic summer, they would like to generate some buzz and awareness with this audience.
They use fresh ingredients, produced by local, organic bio-farmers, wherever possible. The menu is composed of vegan and vegetarian delicacies, enjoying great success with these dishes:
Moroccon Soups
Paleo Salads
High-protein Smoothies
Tomato Gazpacho Soup
Veggie Burgers
Chocolate Vegan Cake
The restaurant is smack in the middle of touristy Marbella, on a very busy avenue. They deliver and also offer take away, free of charge. Although they are adult-driven during the nights (with a special offer of organic wines for couples), during the day they are family-oriented, accepting dogs and other mascots (pet-friendly). On Thursdays, they have cooking lessons for the fans, and on Wednesdays the restaurant holds events on nutrition and vegetarian lifestyle. They have free parking space at the restaurant and offer valet service.
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