In each video, the 10 OM strategy decisions are highlighted. Note the differences between operations management in manufacturing (Frito Lay) versus in services (Hard Rock Cafe). You will realize that operations management is just as important in services as it is in manufacturing.
After watching both videos, select a company in either industry and identify all 10 OM strategy decisions. Then, briefly compare them to some of Frito Lay’s or Hard Rock Cafe’s tactics.
Use slides 16 – 21 in this powerpoint to help guide you: Chapter 1.pptxPreview the document
Complete the assignment in this WORD document: Week 1 OM assignment.docxPreview the document
*Please note that this assignment will go through Turnitin. Make sure your work is your own and that you use proper citation when necessary.
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