Explain why a bank teller, nurse, or flight attendant must have service management skills. How do the required skills differ for someone working in a factory? What are the implications for hiring criteria and training? Respond in 15 sentences or more.

Text Book
Operations Management and Value Chains
Student Edition 5
David A Collier /James R Evans
2015,2013

Notes: No need MLA format , no subject name and no need title and no need re- write question,.

Question
Explain why a bank teller, nurse, or flight attendant must have service management skills. How do the required skills differ for someone working in a factory? What are the implications for hiring criteria and training? Respond in 15 sentences or more.

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