How can companies use technology to speed up or automate and redesign existing practices?

Key Concept Explanation: Define the key topic Business Process Design. Give a clear, concise overview of the essential elements relevant to understanding this key topic.
-How can companies use technology to speed up or automate and redesign existing practices?
-How should a business process redesign be implemented?

Article Summary: Provide a clear and concise summary of the article below, including the major points and conclusions.
Haggge, M., & Vernay, A. (2019;2020;). Story-making as a method for business modelling. Business Process Management Journal, 26(1), 59-79. https://doi.org/10.1108/BPMJ-12-2017-0363

-A minimum of 2 recent (published within the last 5 years) scholarly articles (not textbooks, Wikipedia, or other popular reading magazines), in current APA format, must be included and must contain persistent links so access can be achieved.

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