At Genesis Moving Company it is commonplace that workers will lift some objects as part of their employment at least occasionally. Employees routinely pack and lift heavy items and some jobs entail much more lifting on a regular basis that can cause workers to suffer injuries. Rebecca is a 30-year-old woman who works for Genesis Movers Company a transportation and logistics company as a packer. Responsibilities of the position include but are not limited to driving a large box truck and moving furniture, boxes, and equipment for clients. The job required her to lift sometimes over 100 pounds for which the company made available lifting straps, back braces, lifting belts and hydraulic levers to reduce the impact of the weight and the probability of injuries to workers. The problem the company faced was that employees did not always have access to the equipment during the busy seasons when they were in high demand and, they were not appropriately trained on how to use the equipment and posture their bodies to minimise the chance of injury. To add to the problem, the workers were given new financial incentives that rewarded the number of moves they completed within a certain timeframe but did not take into consideration the safety of the methods they were using. As a result, movers were doing jobs faster with greater results in the short term but suffered an increasing rate of injuries that averaged 20% higher competing firms. The net result was that the company was losing the benefit of some high performing staff members, namely Rebecca during the high season who were off sick unexpectedly due to back and joint injuries. Staff morale was lower and additionally it had to pay workers’ compensation for time off due to illness. After discovering the challenge, it faced, the company must decide how to solve its workplace injury challenges and identify the exact cause of the problems to minimise their occurrence. Required A. Explain the term ‘Job Analysis’ and indicate who should perform a Job Analysis. (4 marks) B. Explain THREE (3) issues in the case that contributed to the increased rate of worker injuries. (6 marks) C. As an employee in the company’s HR department, convince the company’s management of the need for Job Analysis by providing THREE (3) benefits and ONE (1) challenge. (12 marks) D. Critically assess TWO (2) data collection methods that could be used to solve the problem with the movers. (6 marks)
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