Hello,
Please watch the following video and answer the following questions
Watch the opening statement portion of the mediation video, in this module, and provide examples of how the mediator accomplished the following opening statement functions. Provide concrete examples and/or direct statements from the video.
How did the mediator accomplish the following opening statement functions?
Introduced the parties and mediator to each other.How did the mediator manage introductions of the parties and him/herself?
Modeled positive tone. Provide 2-3 examples of positive tone used by the mediator.
Built trust between the mediator and each party.
Established control of the process.Provide examples.
Educated parties about mediation as a process and previewed the stages.Did the mediator monologue specifically address: confidentiality, neutrality, her/his role as mediator, phases the mediation would go through, how long the mediation would take?
Reduced anxiety about what will occur during the session.Provide examples.
Discussed the role of the mediator. What did the mediator say?
Discussed the role of the disputants. What did the mediator say?
Transitioned to the phase in which the disputants told their stories. What did the mediator say?
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