What elements are important when a designing a cultural competency educational program for hospital staff?

Imagine you work as an educator in the Training and Development Department of a hospital. The hospital has received complaints about poor cultural competency amongst the hospital staff and your department has been tasked to address this issue.

In a response of at least 1.5 pages in length, Times New Roman, 12-point font, double spaced, respond to the following questions:

What elements are important when a designing a cultural competency educational program for hospital staff?
Will one type of training be enough, or will different types of trainings, for different types of staff be needed?
What are some of the methods you will use to disseminate the training to hospital staff?
What are some limitations that may get in the way?

Here is a link for reference
https://www.upmc.com/about/community-commitment/inclusion

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