What happened to the industry and its workers during the pandemic.

I have attached three bibliographies.
My research paper is on how the pandemic affected the hospitality industry and its workers, but I am just needing the outline. The order of information has to be in chronological order.
1.) How was the industry before pandemic
2.) What happened to the industry and its workers during the pandemic
3.) What needs to change for the future of the industry and its workers

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