Scenario 1: Knowledge (Cultural Self-awareness)
As a biomedical student, Aisha has an opportunity for a summer internship that will involve working on drug resistance with other scientists. After accepting the position, she visits the lab and learns that she will have to inject mice with different agents, to keep detailed logs of their behaviors, and to take the subjects temperature three times a day. Initially, Aisha was excited about the advantages of this prestigious internship; however, she and her family are animal lovers. They have always fostered rescue animals and taken in strays that needed special care. Her new position feels at odds with her personal values and background.
Response: With examples and details, please explain how Aisha should address this conflict. How might she explain her choices to her family, her employer, and/or herself. (Maximum of 250 words)
Scenario 2: Knowledge (Cultural Worldview Framework)
Elena works for a small wireless company that serves remote and rural communities in New Mexico. Her team needs to contact community leaders such as state officials, Native American tribal representatives, and regional administrators before the crews start construction of new extension towers providing internet access. Some leaders are eager to begin these developments because their areas do not have reliable emergency services. Others are concerned with the costs that this project will incur because taxes will have to be raised in order to pay for them. Some also raise challenges of sacred land that should not be disturbed.
Response: With examples and details, please explain how Elena should proceed with the project. How might she show the concerned parties that her team values their input? (Maximum of 250 words)
Scenario 3: Skills (Empathy)
Warren receives a memo that all employees in the advanced technology testing lab where he works will be required to have an RFID chip implanted in their arm to access more secure areas, open doors, and use some lab equipment. The chip is designed to aid the companys compliance with sanitation and disease prevention measures and tighten security at the same time. Not only will everyone enter their offices without touching anything, but they will also be able to turn on lights, or talk on the phone without touching any surfaces. Warrens keys, badges, and even his phone can stay at home or in his car. Warren is concerned about the adverse health effects of having an implant under his skin. However, many of his coworkers are eager to use the new technology for the added protection it offers from the hazardous nature of their work environment.
Response: With examples and detail, explain how Warren might arrive at his decision. How might he weigh his own interests with those of his colleagues and company? (Maximum of 250 words)
Scenario 4: Skills (Verbal and Nonverbal Communication)
Cameron works remotely for a US-manufacturing company which specializes in commercial drones. His job is to coordinate flow of information between subject matter experts (SMEs), who know every technical detail of each drone model. He has recently been transferred to a team that services part of Europe, and the service calls for these devices range from small operation errors to serious technical flaws. Cameron encounters all sorts of technical problems with the drones, and many times the technicians in other countries do not use the correct technical terms. Additionally, most of them use the metric system, and that is something that often causes misunderstandings and repair delays.
Response: With examples and detail, explain how Cameron should address the obstacles to clear communication. What choices might he make to avoid misunderstandings? (Maximum of 250 words)
Scenario 5: Attitudes (Curiosity)
Stephen is a writer and editor for a startup company for a new type of memory foam that conforms to human body and makes even the hardest park bench comfy. Several companies are interested in the foam, but the cost of its production is still very high, so Stephen will have to draft a proposal for the bank to approve a substantial loan. After reviewing details in the consumer testing reports, he notices several instances of rashes and unusual reactions occurring to those who handled the foam without any cover. Stephen does not have to include this information in his proposal.
Response: With examples and details, explain what course of action you think Stephen should take. How might he choose to include or exclude that information in the proposal? (Maximum 250 words)
Scenario 6: Attitudes (Openness)
Tiffany has been promoted to regional manager for a national pharmacy chain, which will open a new location in rural North Carolina. During a meeting with her new employees, Tiffany presents information on the companys policy of requiring flu vaccines for all employees, even those working the registers and not in the pharmacy area. A few of the employees express reservations about receiving this vaccine and feel that this is a violation of their individual rights.
Response: With examples and detail, explain how Tiffany should address her employees concerns. How might she weigh their personal feelings with the company policy? (Maximum of 250 words)
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