Building and Managing Customer Relationships

You’ve just been given $200, to spend however you want! Analyze and describe how social media could influence each stage of the Customer Decision Journey for you, as a customer, deciding how to spend this money (ex: new clothes, tickets to an event, etc.) . Please be specific and cover each stage. Use the modified customer decision journey not the traditional journey. Note that this is for social media not other forms of internet sites.

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