A house of quality is a graphic technique for defining the relationship between customer desires and product (or service). Only by defining this relationship in a rigorous way can managers design products and processes with features desired by customers.
In the real world, you would have to complete all 7 steps to build a house of quality. (See Example 1 on page 161-162 in textbook): However, for this assignment, you DO NOT have to do step 7. Complete this assignment in a Word or PowerPoint document.
Construct a House of Quality for a new product of your choosing. Some ideas are: (1) a sports watch in the under $50 market; (2) build a better mousetrap; (3) design a bicycle for under $300 market; or (4) design a disaster preparedness radio for under $100 market.
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