Instructions
Assessing and improving employee motivation are essential for effective strategic management. These
skills can promote improved job satisfaction and overall productivity for successful outcomes in strategic
planning for healthcare organizations. In order to properly assess motivation and satisfaction, a leader
must be able to understand the needs and interpret the emotions of employees from diverse cultural
backgrounds. This is referred to as emotional intelligence, which involves a sensitivity to and
understanding of human expressions. (Human expressions can include facial expressions, body
language, verbal communication, etc.)
Conduct searches in the Library for journal articles that address the topics of emotional
intelligence (EI) and leadership. Then, go to the internet and conduct a search for free emotional
intelligence test.
After completing your EI test, answer the following questions:
1. How does EI differ from traditional conceptions of intelligence?
2. After completing the emotional intelligence test, do you think that emotional intelligence can be
learned? Do you see value in focusing on working to increase your emotional intelligence? Why or why
not? (To answer this question, apply the findings from your EI self-evaluation.)
3. Is there a relationship between EI and leadership, between EI and motivation? How would you define
those relationships?
4. Have you worked for a manager that you think exhibited a high degree of EI? Conversely, have you
worked for a manager that exhibited a low level of EI? What was the impact of this manager(s) on your
own motivation, productivity, and job satisfaction? Do you think the managers EI was beneficial when
interacting with employees from culturally diverse backgrounds? Provide specific examples to explain the
effects on cultural diversity in the workplace.
Please complete Assignment in a Microsoft Word document.
The body of your document should be at least 1000 words in length.
Quoting should be less than 10% of the entire paper. Paraphrasing is necessary.
Students must cite and reference at least four credible sources.
APA format is required.
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